See what's new at jlaudio.com
Follow

Warranty Information

USA Limited Warranty

 

FOR CAR AUDIO PRODUCTS SOLD AT RETAIL:

JL Audio warrants products to be free of defects in materials and workmanship from the original date of purchase for these periods:

One (1) year from the original date of purchase: Car Speakers and Subwoofers

Two (2) years from the original date of purchase: Car Amplifiers, Electronics, Enclosed Subwoofers, Stealthbox and Connection Products

Note: The Car Amplifier Warranty Period is extended to three (3) years when accompanied with the purchase of a qualifying JL Audio Amplifier Power Connection System and with installation by an authorized JL Audio dealer.


FOR MARINE AND POWERSPORTS AUDIO SOLD AT RETAIL:

JL Audio warrants products to be free of defects in materials and workmanship
for a period of two (2) years from the original date of purchase.


FOR HOME AUDIO PRODUCTS SOLD AT RETAIL:

JL Audio warrants this product to be free of defects in materials and workmanship for a period of three (3) years from the original date of purchase. This warranty is not transferable and applies only to the original retail


 

This warranty is not transferable and applies only to the original retail purchaser from an authorized JL Audio dealer in the USA. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction,JL Audio will (at its discretion), repair or replace the defective product with new or remanufactured product at no charge.

Note: Products purchased from unauthorized dealers are not covered under warranty.

Damage caused by the following is not covered under warranty: accident, misuse, physical abuse, product modification or neglect, failure to follow installation instructions, unauthorized repair attempts, misrepresentations by the seller. Loudspeakers with thermal or over-excursion damage are not covered under warranty. This warranty does not cover incidental, accidental or consequential damages and does not cover the cost of removing or reinstalling products. Cosmetic damage due to improper handling, accident or normal wear and tear or exposure to harsh chemicals is not covered under warranty. JL Audio will not be responsible for restoring or maintaining custom finishes or cosmetic treatments applied to products.

This warranty is void if the product’s serial number has been removed, altered or defaced.

Any applicable implied warranties are limited in duration to the period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties, therefore these exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

If you need service on your JL Audio product:

All USA retail warranty returns should be sent to JL Audio freight prepaid through an authorized JL Audio dealer and must be accompanied by proof of purchase (a copy of the original retail sales receipt.) Direct returns from consumers or non-authorized dealers will be refused unless specifically authorized by JL Audio with a valid return authorization number. Warranty expiration on products returned without proof of purchase will be determined from the manufacturing date code. Coverage may be invalidated as this date is prior to purchase date. Return only defective components. (If one speaker fails in a system, return only that speaker component, not the entire system.) Non-defective items received will be returned freight-collect. Customer is responsible for shipping charges and insurance in sending the product to JL Audio. Freight damage on returns is not covered under warranty.

 

Original Equipment Warranty

For JL Audio products installed as original equipment by a boat or vehicle manufacturer, warranty coverage is provided within the boat or vehicle manufacturer’s warranty program. Please contact your boat dealer or manufacturer.

 

International Warranty

JL Audio Car Audio products are warrantied against defects in materials and workmanship for a minimum time period as stated in the USA warranty above, beginning on the date of purchase from a Dealer authorized by a JL Audio Distributor. The warranty is only valid within the country of purchase and products are covered by each country’s JL Audio Distributor warranty program. To find your country’s Distributor please visit this link: www.jlaudio.com/pages/dealer-locator

Consumers in the EEA countries and the Russian Federation are protected by local consumer law and benefit from local statutory warranties.

JL Audio reserves the right to change or modify any of the terms and conditions contained in this Warranty Statement, at any time and in our sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on the JL Audio website at www.jlaudio.com/warranty, and you waive any right you may have to receive specific notice of such changes or modifications.

Was this article helpful?
2 out of 3 found this helpful
Have more questions? Submit a request