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Warranty & Non-Warranty Repair Service Options

The service options and pricing listed in this article apply to customers inside the USA only. If you reside outside the USA, contact an authorized dealer or distributor in your country for service options. Find the distributors in your country using our Dealer Locator.

How do I get my product repaired?

All warranty and non-warranty returns should be sent to JL Audio freight prepaid through an authorized JL Audio dealer and must be accompanied by proof of purchase (a copy of the original sales receipt.)

Find the authorized JL Audio dealers in your area using our Dealer Locator.

Can I purchase parts to do my own repairs?

While we do offer replacement parts these offerings will not include any internal parts for electronics, loudspeakers, or subwoofers (including recone kits), nor do we offer any repair manuals or schematics. Our repair center has been specially designed to service the JL Audio products listed below, with original parts, in order to ensure the repaired items work just as they did when new.

Is my product covered under warranty?

The JL Audio manufacturer's warranty varies with product type. For details, please review our Warranty Information.

How long will my repair take?

Typical turnaround time for most repairs is three weeks, however, part availability may prolong repair time.

Certain subwoofer lines listed below are eligible for a streamlined 3-day turnaround time. For more information, see our Subwoofer Driver Service Upgrade article.

TW1    TW3    TW5v2    W6v3    W7AE

How much will my repair cost?

Out of warranty repair cost varies with product model. See the pricing schedule below for pricing of current, repairable products. Mobile and Marine products not listed on the pricing schedule cannot be repaired by JL Audio.

Note an additional $50 re-serialization fee will be charged for any eligible product returned for non-warranty service with defaced, altered, or removed serial numbers.

Pricing includes return freight.

Payments are made to the authorized dealer.

All pricing is listed in USD.

Will my product be covered under warranty after the repair?

Most serviced mobile, marine, and powersports products will carry a 90 day parts and labor warranty from the date of return shipment.

Certain subwoofer lines listed below will carry a full 1-year warranty, for more information see our Subwoofer Driver Service Upgrade article. 

TW1    TW3    TW5v2    W6v3    W7AE

Non-Warranty Repair Pricing

Subwoofer Drivers

Model Service Price
10WX / 10WXv2 $70
12WX / 12WXv2 $80
   
10W0v2 / 10W0v3 $57
12W0v2 / 12W0v3 $68
15W0v2 / 15W0v3 $116
   
8W1v3 $74
10W1v2 / 10W1v3 $99
12W1v2 / 12W1v3 $115
   
 10TW1 $128
12TW1 $151
   
6W3v3 $94
8W3v3 $111
10W3v3 $150
12W3v3 $156
13W3v3 $188
   
10TW3 $166
12TW3 $191
   
13TW5 / 13TW5v2 $347
   
10W6v3 $290
12W6v3 $350
   
8W7AE $260
10W7AE $330
12W7AE $400
13W7AE $500

MicroSub+™ & PowerWedge+™

Model Service Price
8W3v3-0.4 $115
10TW1-0.25 $106
12TW1-0.25 $156
ACP 8W3 Amp $95
ACP / ACS TW1 Amp $95

Processors & Accessories

Model Service Price
CL-SSI $100
CL-SES $100
CL441dsp $140
FiX-82 $150
FiX-86 $150
TwK-88 $200
TwK-D8 $200

MediaMaster®

Model Service Price
MM100s $240
MM100s-BE $240
MM50 $160

 

Speakers

Model Service Price
C7-650cw $216
C7-350cm $171
C7-100ct $99
   
   



Amplifiers

Model Service Price
HX280/4 / MHX280/4 / MX280/4 $150
HX300/1 / MHX300/1 / MX300/1 $150
MX500/4 $170
MX500/1 $170
MX600/3 $170
   
JX360/2 $120
JX360/4 $140
JX400/4D $140
JX250/1 / JX250/1D $120
JX500/1 / JX500/1D $160
JX1000/1D $270
   
RD400/4 $150
RD900/5 $200
RD500/1 $140
RD1000/1 $200
   
XD200/2 / XD200/2v2 / M200/2 $150
XD300/1 / XD300/1v2 $140
XD400/4 / XD400/4v2 / M400/4 $150
XD500/3 / XD500/3v2 / M500/3 $160
XD600/1 / XD600/1v2 / M600/1 $200
XD600/6 / XD600/6v2 / M600/6 $220
XD700/5 / XD700/5v2 / M700/5 $220
XD800/8v2 / M800/8v2 $240
XD1000/1v2 / M1000/1v2 $240
XD1000/5v2 / M1000/5v2 $240
   
250/1v2 $170
300/2v2 $170
 300/4v2 / 300/4v3 $170
500/1v2 $230
600/1v3 $230
1000/1v2 $230
1200/1v3 $230
   
HD600/4 / MHD600/4 $240
HD900/5 / MHD900/5 $240
HD750/1 / MHD750/1 $240
HD1200/1

$240

 

 

VX600/1i $240
VX600/2i

$240

VX400/4i $240
VX700/5i $240
VX600/6i $240
VX800/8i $240
VX1000/1i $240
VX1000/5i $240

 

 

Home Products

Subwoofers

g213-GLOSS / g213v2 -GLOSS $1000
   
f110-GLOSS $400
f110-SATIN $400
f112-GLOSS / f112v2-GLOSS $400
f112-SATIN $400
f113-GLOSS / f113v2-GLOSS $400
f113-SATIN $400
f212-GLOSS / f212v2-GLOSS $500
f212-SATIN $500
   
e110-GLOSS $350
e110-ASH $350
e112-GLOSS $350
e112-ASH $350
   
d108-GLOSS $300
d108-ASH $300
d110-GLOSS $300
d110-ASH $300
   
IWS-13TW5H $300

 

Electronics

SA-1KW-IWS113Ax1 $250
SA-1KW-IWS113Bx1 $250
SA-2KW-IWS113Ax2 $250
SA-2KW-IWS113Bx2 $250

 

 

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