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Contacting JL Audio (USA)

JL Audio Contact Information

The contact information listed in this article is for customers inside the USA. If you reside outside of the USA, see Contacting JL Audio (International).

Please also review our Unsolicited Idea Submission Policy prior to contacting us. Contacting us assumes you have read and agree to these terms.

Who Should I Contact?

Find answers to most questions in our Help Center


Current pricing for each product is listed on the product page of the JL Audio website (Listed in USD ($), US only).

To check the status of your order or if you have questions about your order, please login to your account.
If you have questions about returning a product ordered through JL Audio's website, contact order support.

To find the authorized dealers in your area, enter your zip code in the dealer locator.
A list of authorized Internet Retailers is also available.

Warranty & Repair

If you have a product that needs service, follow the procedure outlined in our Warranty & Non-Warranty Repair Service Options.
To determine if a product is covered under the JL Audio manufacturer's warranty, see the Warranty Information.

Replacement Parts
For parts not listed on the JL Audio website, Request Replacement Parts.

Technical Support
For questions about product, system design, or system troubleshooting, contact the JL Audio Technical Support Department.

Stay connected via Facebook, Twitter, Instagram, and YouTube.
For information about sponsorship, events, and charitable donations, see our Sponsorship Policies.
Join our mailing list to receive updates about JL Audio products and events.
To provide feedback about our website, contact the Webmaster.

For employment opportunities, visit our Career Site.

Customer Support
For any other general questions, contact the JL Audio Customer Support Department.

JL Audio, Inc.
10369 North Commerce Parkway
Miramar, FL 33025-3962, USA

(DO NOT send products to this address without an appropriate Return Authorization number. To learn more about returning products for service, see the Warranty & Non-Warranty Repair Service Options.)


For customers who reside outside of the USA, see Contacting JL Audio (International).

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