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Contacting JL Audio (USA)

JL Audio Contact Information

The contact information listed in this article is for customers inside the USA. If you reside outside of the USA, see Contacting JL Audio (International).

Please also review our Unsolicited Idea Submission Policy prior to contacting us. Contacting us assumes you have read and agree to these terms.

Who Should I Contact?

Find answers to most questions in our Help Center.

Pricing

Current pricing for each product is listed on the product page of the JL Audio website.

Orders
To check the status of your order, login to your account.
If you have questions about your order, contact order support.

Dealers
To find the authorized dealers in your area, enter your zip code in the dealer locator.
A list of authorized online retailers is also available.

Warranty & Repair
If you have a product that needs service, follow the procedure outlined in our Warranty & Non-Warranty Repair Service Options.
To determine if a product is covered under the JL Audio manufacturer's warranty, see the Warranty Information.

Replacement Parts
For parts not listed on the JL Audio website, Request Replacement Parts.

Technical Support
For questions about product, system design, or system troubleshooting, contact the JL Audio Technical Support Department.

Marketing
Stay connected via Facebook, Twitter, Instagram, and YouTube.
For information about sponsorships, events, and charitable donations, see our Sponsorship Policies.
Join our mailing list to receive updates about JL Audio products and events.
To provide feedback about our website, contact the Webmaster.

Careers
For employment opportunities, contact the Human Resources Department.

Customer Support
For any other general questions, contact the JL Audio Customer Support Department.

Location
JL Audio, Inc.
10369 North Commerce Parkway
Miramar, FL 33025-3962, USA

(DO NOT send products to this address without an appropriate Return Authorization number. To learn more about returning products for service, see the Warranty & Non-Warranty Repair Service Options.)

 

For customers who reside outside of the USA, see Contacting JL Audio (International).

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